Grand Zowar Hotel

I booked this hotel through net review , when I checked reviews it showed it is around 4-star hotel. However, based on my experience, it does not meet even a 2-star standard for the following reasons: 1. Front Desk Staff Behavior The information desk staff were rude when speaking with guests. When I tried to communicate, the staff member …

Price-excellent (inclusions: Bed/.comforter, no towels, vanity table(no chair), cabinet, ref, toilet and bath, centralized AC, vault, water kettle. Room-acceptable for short stay 8/10 just to add few stuff like (chair/s,small table, check on the housekeeping room cleaning-focus on dust accumolation in carpet- upon opening of door, a noti…

This hotel is absolutely terrible and not worth spending any money on. From the reception to the room service, everything was dirty and disgusting. The staff were unprofessional, and the cleanliness standards were unacceptable. I would not recommend this hotel to anyone visiting Madinah. Save your money and choose a better place.

Rude and non-professional staff will serve you as soon aa you come in. You will have to interrupt them if you want to check in or if you want anything. They will not ask you if you need anything. The only good people are the housekeeping guys. Dirty bedsheets, I found hairs over the pillow and soaking wet toilet. The only good thing about…

Location to the Masjid is fantastic, and prices, comparatively, are amazing. It’s not super luxury but is that the point with Umrah? Great service, brought us water bottles each day, took our laundry to the cleaners and changed the trash. Gets very crowded at peak season, mostly big groups, so be prepared for that! But the dinner is dec…